Email us
[email protected] — corrections, feedback and general enquiries all go to the same inbox.
What We Can Help With
- Corrections. If a payout time, bonus term or licence detail looks wrong or out of date, tell us which page and we will check and fix it.
- Feedback. Thoughts on a review, a ranking, or something you wish we covered — all welcome.
- Partnerships. Licensed UK operators and industry contacts can reach us about working together; commercial arrangements never affect how a site is rated.
What We Cannot Help With
We are an independent guide, not a gambling operator. That means there are some things only the casino itself can handle:
- Your casino account. We cannot access, verify, credit or close accounts, or release a withdrawal — contact the operator's own support for anything to do with your balance or verification.
- Bonuses and disputes. Promotions and complaints are between you and the operator; if a licensed site will not resolve a dispute, it must offer an approved alternative dispute resolution (ADR) route.
- Gambling support. For help with gambling itself, the free 24/7 National Gambling Helpline is on 0808 8020 133 — see our Responsible Gambling page.
Helping Us Help You
If you are reporting a correction, including the page address and a link or source for the right figure lets us verify and update it far faster. For anything about your own play, please contact your operator directly — they can see your account and we cannot. How we handle the details you send us is set out in our Privacy Policy.